REFUND AND RETURNS POLICY OF LAWNMAVINOVA

At LAWNMAVINOVA, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a comprehensive refund and return policy.

1. Eligibility for Return and Refund

To be eligible for a return or refund:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • You must contact us within 30 days from the date of receipt.

Non-returnable items include:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale or clearance

2. How to Return an Item

If you wish to return an item, follow these steps:

  1. Contact our customer service team at info@lawnmavinova.com to initiate the return process.
  2. Provide your order number and reason for the return.
  3. We will send you a return shipping label and instructions.
  4. Package the item securely and return it to us.
  5. Once we receive the item, we will inspect it and issue a refund or exchange, as appropriate.

3. Refunds

Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable. If you receive a defective or incorrect item, we will cover the return shipping cost and provide a full refund or exchange.

4. Exchanges

If you would like to exchange an item, please contact us to ensure the replacement item is available. If the item is out of stock, we will issue a refund.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at info@lawnmavinova.com with details and photographs of the damage. We will resolve the issue by sending you a replacement or offering a full refund.

6. Shipping Costs

You will be responsible for paying the shipping costs for returns unless the item is defective, damaged, or incorrect. Shipping costs are non-refundable.

LAST REVISED: DECEMBER 5, 2024